PPL Corporation Jobs

Company Summary Statement

As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

The Enterprise Manager of Workstation Engineering plays a pivotal role in leading and managing the design, implementation, and optimization of workspace and application delivery solutions within the enterprise. This position requires a strategic thinker with strong leadership skills and technical expertise in workspace technologies, application delivery platforms, and cloud infrastructure. The role involves collaborating with cross-functional teams to ensure the effective delivery of applications and workspaces to end-users, while also driving innovation and efficiency in delivery processes. Management of infrastructure security/patch programs are also included in the position responsibilities. The Enterprise Manager of Workstation Engineering manages a team of over 20 engineers and administrators, including leads in Software Management Packaging, Virtual Workspace Engineering, Mobile Engineering, Systems Management Engineering, and Policy and Automation.

Responsibilities

The Enterprise Manager of Workstation Engineering plays a pivotal role in leading and managing to design and architect scalable, resilient, and secure workspace and application delivery solutions, leveraging industry best practices and emerging technologies. This position requires a strategic thinker with strong leadership skills and technical expertise in workspace technologies, application delivery platforms, and cloud infrastructure. The role involves collaborating with cross-functional teams to ensure the effective delivery of applications and workspaces to end-users, while also driving innovation and efficiency in delivery processes. They will manage a team of over 20 engineers and administrators, including leads in Software Management Packaging, Virtual Workspace Engineering, Mobile Engineering, Systems Management Engineering, and Policy and Automation.

The Enterprise Manager of Workstation Engineering will be responsible for ensuring consistency, reliability, and security across all workstations, while also staying up to date with industry best practices and emerging technologies. They will develop and implement workstation configuration management policies, procedures, and standards. They will collaborate with IT teams to define and document workstation configuration requirements based on user needs and organizational objectives. They will utilize configuration management tools to automate software deployment, patch management, and system updates. They will monitor and audit workstation configurations to ensure compliance with security policies, regulatory requirements, and industry standards. Troubleshoot configuration issues, identify root causes, and implement corrective actions to minimize downtime and disruptions. They will continuously evaluate and improve workstation configuration processes and procedures to enhance efficiency and effectiveness.

The Enterprise Manager of Workstation Engineering will oversee the implementation of workspace and application delivery solutions, ensuring successful deployment and integration with existing systems and infrastructure. They will continuously monitor and optimize the performance, reliability, and security of delivery platforms and related infrastructure components.

The Enterprise Manager of Workstation Engineering will collaborate with internal stakeholders, including IT operations, security, application development, and business units, to understand requirements and priorities and align delivery efforts accordingly. They will also interface with IT Security, Compliance, Health & Safety, Corporate Security, Internal Audit, and external auditors on reviews and action items related to Business Continuity, security, compliance, health and safety, and audits. They will implement and enforce security best practices and compliance standards for workspace and application delivery, addressing data protection, access control, and regulatory requirements. They will conduct regular security assessments and audits to identify and mitigate potential risks and vulnerabilities. They will facilitate communication and coordination between teams to ensure seamless integration and delivery of applications and workspaces.

The Enterprise Manager of Workstation Engineering will drive innovation and thought leadership in workspace and application delivery engineering, staying abreast of industry trends, emerging technologies, and best practices. They will Identify opportunities for process improvement, automation, and optimization to enhance efficiency and agility in delivery processes. They will develop and implement programs that will maintain and motivate technical staff and provide career opportunities that will minimize turn-over of valued staff members and maintain a healthy and safe working environment. They will develop and implement department specific policies and processes.

The Enterprise Manager of Workstation Engineering plans and manages the Infrastructure Technologies department capital ($7.5M annually) and O&M ($1M annually) budgets. They will produce monthly statistics related to Key Performance Indicators (KPIs), Service Level Agreements (SLAs) , and departmental specific data useful in tracking performance and for benchmarking purposes as conducted by both internal and external resources.

The Enterprise Manager of Workstation Engineering will manage relationships with vendors, partners, and third-party service providers involved in workspace and application delivery, ensuring alignment with contractual obligations and service level agreements. They will evaluate vendor solutions and negotiate contracts to secure favorable terms and pricing. They negotiate contracts with vendors, carriers, and contractors ($1M per year).

Essential duties and responsibilities:

• Design, implement, and maintain the company's workspace and application delivery infrastructure.

• Manage a team of over 20 engineers and administrators, including leaders and individual contributors.

• Develop and execute workplace and application security plans.

• Monitor and troubleshoot workplace and application systems and networks.

• Stay up to date on the latest technologies and trends.

• Work with other departments to ensure that systems meet their needs.

Qualifications and skills:

• Strong technical skills in Windows, Active Directory, SCCM, MDT, Tanium, AIP, and App Volumes.

• Experience with virtualization and cloud computing.

• Proven experience in IT workstation configuration management, preferably in a large enterprise environment.

• Proficiency with configuration management tools such as SCCM, Puppet, Chef, or Ansible.

• Familiarity with scripting languages (e.g., PowerShell, Bash) for automation and customization tasks.

• Strong understanding of the principles of systems engineering and be able to apply them to real-world problems.

• Excellent leadership and management skills.

• Ability to work independently and as part of a team.

• Strong communication and interpersonal skills.

• Work independently and as part of a team.

• Communicate effectively with both technical and non-technical audiences.

• Work under pressure and meet deadlines.

Top Technologies:

• Windows 10/11

• Active Directory

• SCCM w/ remote assistance

• MDT integration with SCCM

• Tanium

• AIP (Azure Information Protection)

• App Volumes in VDI

All other duties and projects as assigned.

Qualifications

Required Qualifications:

Education

Bachelor’s degree in computer science or engineering, or an equivalent combination of education/experience on a year-for-year basis, is required.

Experience

Minimum of 8 years related experience.

Proven experience in a leadership role overseeing workspace and application delivery engineering teams in large enterprise environments.

Deep technical expertise in workspace technologies (e.g., virtual desktop infrastructure, desktop as a service), application delivery platforms (e.g., Citrix, VMware Horizon), and cloud infrastructure (e.g., AWS, Azure).

Strong understanding of networking principles, storage technologies, identity and access management, and security concepts related to workspace and application delivery.

Demonstrated experience in strategic planning, solution architecture, vendor management, and driving innovation and continuous improvement initiatives.

Must have extremely, in-depth technical background in the following:

Windows Patching, Application Packaging, Application Deployment, Thin Client Firmware/Software, Workstation firmware, Imaging, Windows Provisioning, Reporting, Monitoring, Operating Systems, Remote Assistance, Group Policy, Office, Deployment Scheduling methodologies, DLP, Vulnerability Management, Administration controls, Anti-malware, Remote Access, Firewalls, virtual applications, automation tools.

Note: Must meet all requirements within this section before considered as a candidate.

Preferred Qualifications

Demonstrated leadership skills.

Excellent written and oral communication skills.

Excellent interpersonal relation skills.

Ability to interact continually with wide array of external vendors and internal customers.

Excellent ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.

Required Qualifications:

Education

Bachelor’s degree in computer science or engineering, or an equivalent combination of education/experience on a year-for-year basis, is required.

Experience

Minimum of 8 years related experience.

Proven experience in a leadership role overseeing workspace and application delivery engineering teams in large enterprise environments.

Deep technical expertise in workspace technologies (e.g., virtual desktop infrastructure, desktop as a service), application delivery platforms (e.g., Citrix, VMware Horizon), and cloud infrastructure (e.g., AWS, Azure).

Strong understanding of networking principles, storage technologies, identity and access management, and security concepts related to workspace and application delivery.

Demonstrated experience in strategic planning, solution architecture, vendor management, and driving innovation and continuous improvement initiatives.

Must have extremely, in-depth technical background in the following:

Windows Patching, Application Packaging, Application Deployment, Thin Client Firmware/Software, Workstation firmware, Imaging, Windows Provisioning, Reporting, Monitoring, Operating Systems, Remote Assistance, Group Policy, Office, Deployment Scheduling methodologies, DLP, Vulnerability Management, Administration controls, Anti-malware, Remote Access, Firewalls, virtual applications, automation tools.

Note: Must meet all requirements within this section before considered as a candidate.

Preferred Qualifications

Demonstrated leadership skills.

Excellent written and oral communication skills.

Excellent interpersonal relation skills.

Ability to interact continually with wide array of external vendors and internal customers.

Excellent ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.

The Enterprise Manager of Workstation Engineering plays a pivotal role in leading and managing to design and architect scalable, resilient, and secure workspace and application delivery solutions, leveraging industry best practices and emerging technologies. This position requires a strategic thinker with strong leadership skills and technical expertise in workspace technologies, application delivery platforms, and cloud infrastructure. The role involves collaborating with cross-functional teams to ensure the effective delivery of applications and workspaces to end-users, while also driving innovation and efficiency in delivery processes. They will manage a team of over 20 engineers and administrators, including leads in Software Management Packaging, Virtual Workspace Engineering, Mobile Engineering, Systems Management Engineering, and Policy and Automation.

The Enterprise Manager of Workstation Engineering will be responsible for ensuring consistency, reliability, and security across all workstations, while also staying up to date with industry best practices and emerging technologies. They will develop and implement workstation configuration management policies, procedures, and standards. They will collaborate with IT teams to define and document workstation configuration requirements based on user needs and organizational objectives. They will utilize configuration management tools to automate software deployment, patch management, and system updates. They will monitor and audit workstation configurations to ensure compliance with security policies, regulatory requirements, and industry standards. Troubleshoot configuration issues, identify root causes, and implement corrective actions to minimize downtime and disruptions. They will continuously evaluate and improve workstation configuration processes and procedures to enhance efficiency and effectiveness.

The Enterprise Manager of Workstation Engineering will oversee the implementation of workspace and application delivery solutions, ensuring successful deployment and integration with existing systems and infrastructure. They will continuously monitor and optimize the performance, reliability, and security of delivery platforms and related infrastructure components.

The Enterprise Manager of Workstation Engineering will collaborate with internal stakeholders, including IT operations, security, application development, and business units, to understand requirements and priorities and align delivery efforts accordingly. They will also interface with IT Security, Compliance, Health & Safety, Corporate Security, Internal Audit, and external auditors on reviews and action items related to Business Continuity, security, compliance, health and safety, and audits. They will implement and enforce security best practices and compliance standards for workspace and application delivery, addressing data protection, access control, and regulatory requirements. They will conduct regular security assessments and audits to identify and mitigate potential risks and vulnerabilities. They will facilitate communication and coordination between teams to ensure seamless integration and delivery of applications and workspaces.

The Enterprise Manager of Workstation Engineering will drive innovation and thought leadership in workspace and application delivery engineering, staying abreast of industry trends, emerging technologies, and best practices. They will Identify opportunities for process improvement, automation, and optimization to enhance efficiency and agility in delivery processes. They will develop and implement programs that will maintain and motivate technical staff and provide career opportunities that will minimize turn-over of valued staff members and maintain a healthy and safe working environment. They will develop and implement department specific policies and processes.

The Enterprise Manager of Workstation Engineering plans and manages the Infrastructure Technologies department capital ($7.5M annually) and O&M ($1M annually) budgets. They will produce monthly statistics related to Key Performance Indicators (KPIs), Service Level Agreements (SLAs) , and departmental specific data useful in tracking performance and for benchmarking purposes as conducted by both internal and external resources.

The Enterprise Manager of Workstation Engineering will manage relationships with vendors, partners, and third-party service providers involved in workspace and application delivery, ensuring alignment with contractual obligations and service level agreements. They will evaluate vendor solutions and negotiate contracts to secure favorable terms and pricing. They negotiate contracts with vendors, carriers, and contractors ($1M per year).

Essential duties and responsibilities:

• Design, implement, and maintain the company's workspace and application delivery infrastructure.

• Manage a team of over 20 engineers and administrators, including leaders and individual contributors.

• Develop and execute workplace and application security plans.

• Monitor and troubleshoot workplace and application systems and networks.

• Stay up to date on the latest technologies and trends.

• Work with other departments to ensure that systems meet their needs.

Qualifications and skills:

• Strong technical skills in Windows, Active Directory, SCCM, MDT, Tanium, AIP, and App Volumes.

• Experience with virtualization and cloud computing.

• Proven experience in IT workstation configuration management, preferably in a large enterprise environment.

• Proficiency with configuration management tools such as SCCM, Puppet, Chef, or Ansible.

• Familiarity with scripting languages (e.g., PowerShell, Bash) for automation and customization tasks.

• Strong understanding of the principles of systems engineering and be able to apply them to real-world problems.

• Excellent leadership and management skills.

• Ability to work independently and as part of a team.

• Strong communication and interpersonal skills.

• Work independently and as part of a team.

• Communicate effectively with both technical and non-technical audiences.

• Work under pressure and meet deadlines.

Top Technologies:

• Windows 10/11

• Active Directory

• SCCM w/ remote assistance

• MDT integration with SCCM

• Tanium

• AIP (Azure Information Protection)

• App Volumes in VDI

All other duties and projects as assigned.

Remote Work

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Equal Employment Opportunity

Our company is an equal opportunity, affirmative action employer dedicated to diversity and the strength it brings to the workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, protected veteran status, sexual orientation, gender identify, genetic information, disability status, or any other protected characteristic.